Scrubly

promocode didn't work...charged full amt

(4 replies) This is a Public Forum Post

John Fox

Just purchased a 1-year plan. Entered a 50% discount promocode but was charged full amount.

(5 years ago) Posted by John Fox on January 17, 2014 at 18:45pm Account and Billing

   Bob

Hi John,

Thanks for your support note. We'll definitely honor any discount code you entered. Which one did you use?

I'll follow up with crediting your card for the 50% discount.

Thanks for signing up to be a Scrubly Premium customer! We really value your support for our product. If we can help out in any way, please let us know.

Best regards,

Bob

5 years ago

John Fox

Thanks, Bob.

btw, on two different PCs, in Chrome, the css isn't loading. Just random text all over the page. I had to guess which was the submit button... which is probably why the promo code didn't load.

Thought you'd want to know.


fox.

5 years ago

   Bob

Thanks for the heads up John re the CSS. Were you looking at the Purchase page when you noticed the random text? We'll try to replicate.

Bob



5 years ago

Don Philbin

Same problem with discount code.

5 years ago