Get Rid of Outlook Duplicate Contacts or: How to Install the Scrubly Outlook Client

Removing Outlook duplicate contacts can be a nightmare, especially if you have been using Outlook for quite a number of months or years. But Scrubly makes removing and merging Outlook duplicate contacts a lot easier.

Here’s how it works.

Getting started

1. Sign in to your Scrubly account.

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2. Once you sign in, you’ll see the dashboard. Click on the Download link in the upper right.

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3. A pop-up window will appear, asking you to download the Scrubly Software Client. You will have two options, one for Outlook and another for Mac.

Click Download Outlook Client.

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Depending on what browser you use, downloading the client should start automatically. You will be downloading a file called “Scrubly-Outlook.msi.”

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Installing and running the Setup Wizard

1. Open the downloaded file. You’ll see a security warning like this:

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Don’t worry, Scrubly is safe to use.

2. Click Run to start the Scrubly Setup Wizard.

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3. Specify a folder where Scrubly will be installed.

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You can also make Scrubly available for every account using the same computer or just for yourself.

Keep in mind that the Scrubly Outlook Client needs at least 25 MB of free space.

4. Click Next confirm installation.

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Installation will begin. A green progress bar will give you a visual update on the installation.

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5. When the installation is complete, click Close.

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Using the Scrubly Outlook Client

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1. When you launch the Scrubly Outlook Client, enter the same user name and password combination you used for the Scrubly Web site.

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2. Choose the target address book from the drop-down list and click on Next. (A single computer can have several Outlook Address Books, so the Scrubly Outlook Client allows you to choose which one to scrub for duplicates.)

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3. You can also choose the specific Outlook folders you want to scrub …

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4. Click Next. Scrubbing will start.

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Scrubbing!

1. The client will detect if you have an Outlook Scrubly Address Book on its server. If not, it will ask you to create a new Scrubly Address Book to begin. Enter a name and click Create.

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This step will create and link the Scrubly address book that lives on the cloud with your computer’s Outlook address book.

When this is done, you will see a confirmation screen informing you that the upload is complete.

3. Click Go to Scrubly Online.

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4. A new browser window will open and confirm that your Outlook address book has already been backed up on the Scrubly server and that you are now ready to start scrubbing.

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5. When you close the confirmation window, you’ll see the “Scrub This Address Book” panel. Click the Start Scrub button next to the address book you want to clean.

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Choose “Express Scrub” or “Deep Scrub.”

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Express Scrub removes only exact duplicates and only merges contacts it considers safe to merge.

Deep Scrub eliminates the majority of Outlook duplicate contacts, but will require you answer some questions and takes longer to finish.

Click Start Scrubbing. (The example below assumes the “Express Scrub” option.

6. Decide how you want the client to handle your notes.

A pop-up window will ask you whether you want to automatically merge all notes into a single note. Leaving the box unchecked may result in unmerged duplicates, since the notes field is not an exact match.

Click Next.

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Wait.

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8. The “Express Scrub Completed” pop-up will appear.

In the example below, the Scrubly Outlook client has gone through 200 contacts, deleted seven of them and updated another five — in seconds.

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You can click on the numbers to find out which contacts were merged or removed.

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What happens in a Deep Scrub

When you re-scrub, you’ll automatically be shown the rules you want to set for Deep Scrub. This will allow you to merge and delete more Outlook duplicate contacts.

A lower confidence rating (click the video icon for information on confidence ratings) will mean more Outlook duplicate contacts removed or merged, but this might mean that some contacts might be merged or removed erroneously.

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We recommend using the pre-selected values.

1. Click Next to begin the Deep Scrub. It will search for Outlook duplicate contacts using each of the matching rules.

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2. Scrubly will ask you what to do with possible matches.

After your contacts have been checked using all the matching rules specified, the program will show you a report of all the possible matching contacts you have in your address book.

For each of these possible matches, you have the option to automatically merge or remove the Outlook duplicate contacts or review them one by one.

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3. Scrubly will also show you junk contacts, or those contacts that have only one field filled out. These include contacts having only e-mail addresses or only phone numbers and nothing else.

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You will be able to review these contacts and delete those you do not need.

4. Scrubly will standardize formats for phone numbers in your address book.

Scrubly can also help you take care of phone number formatting for your contacts. Just select the format you want to use and click on the blue Next button.

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5. Last, you’ll see a summary report detailing:

  • The number of contacts removed using Express Scrub and Deep Scrub, respectively.
  • The number of junk contacts removed.
  • The number of contacts changed via manual updates.
  • The number of contacts changed via social updates.
  • The number of phone numbers with changed formatting.

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Download to Outlook

Now that you’ve gotten rid of Outlook duplicate contacts, you can use the cleaner address book on Outlook.

To do this, click on your System Tray and look for the Scrubly icon.

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Right-click on the icon and choose Download Scrubbed Contacts from the menu.

The Scrubly Outlook Wizard window will appear. It will guide you through downloading the scrubbed contacts from our server.

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This process will also automatically update your Outlook with the newly scrubbed address book.

With Scrubly, managing Outlook duplicate contacts is very easy, fast and reliable!

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Scrubly sign-up.