Outlook upload crashes on particular folder

(2 replies) This is a Public Forum Post

Snakebyte

I've been able to upload a sub folder, and scrub it, but my main folder crashes every time I try and upload it. I assume there is a special character of some sort that is causing an issue. Is there a way to see what contact it was working on when it crashed?

Attachments
Capture.JPG

(1 year ago) Posted by Snakebyte on January 20, 2012 at 00:52am Outlook

Snakebyte

I sent my logs, but I am not going to be able to send my contacts you are willing to sign a confidentiality agreement, and an NDR, which I'm going to assume you will not.

Using the logs, can you tell me which contact may be causing problems, or is there something I can do to determine which contact may be causing the issues?

1 year ago

Snakebyte

Additional info from appcrash window

Problem signature:
Problem Event Name: APPCRASH
Application Name: Scrubly.exe
Application Version: 1.5.0.9852
Application Timestamp: 4f02dd67
Fault Module Name: olmapi32.dll
Fault Module Version: 14.0.6108.5000
Fault Module Timestamp: 4e28ae2f
Exception Code: c0000005
Exception Offset: 000153e4
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789